Telco / utilities
500+ employees
Support deflection
An agent over the knowledge base and ticketing resolves routine queries on first contact.
—
cost per ticket
AI agents · Process automation · Cloud-native
Most enterprise AI projects stop at the demo. We build agents that actually run in production — you own the code, the ROI is measured, and we can run it for you.
Our team's experience comes from Google Cloud and AWS
AJT Cloud was founded in 2026. The cases below were delivered during our work at those companies.
Calculator
Three numbers give you a first estimate. No signup — it computes in your browser.
Estimated at 70% of operations automated. The real ratio is set during discovery.
Indicative estimate, not a quote.
What we build
Answer from your knowledge base, open and resolve tickets, escalate to a human when confidence is low.
Invoices, contracts, orders. Extract, validate, write into your ERP — no manual re-typing.
RAG over Confluence, SharePoint and Drive. Cuts onboarding time and search across company data.
Lead enrichment and scoring, CRM hygiene, reporting and reconciliation.
Use cases
No client names — sector, size and class of solution. Where a public case study exists, we link to it.
An agent over the knowledge base and ticketing resolves routine queries on first contact.
Extraction and validation of invoices and contracts with automatic write-back.
Lead enrichment, scoring and CRM hygiene without manual work.
RAG over internal documentation and procedures for operations teams.
Automated reconciliation and reporting in the monthly close.
How we work
We map your processes and pick the one with the fastest payback.
A working agent on your real data. Fixed price, explicit success criterion.
Integration, security, monitoring, handover. You own everything.
Optional managed run — we watch quality, cost and model drift.
Platform
Google Cloud, AWS and Azure. We build where you already are.
Claude, Gemini, GPT and open-weight models. Swappable without rewriting the app.
Processing and storage in European regions. GDPR by design, not bolted on.
Repository, infrastructure as code, documentation. No black box.
We measure answer quality, latency and cost per operation. You see regressions before your customers do.
Serverless architecture. You pay for real usage, not reserved capacity.
FAQ
Into European regions of your own cloud, under your account. We never train on it and never export it.
Every agent has a defined confidence threshold and human escalation. Error rate is measured from day one and forms part of the PoC success criterion.
No. Code, infrastructure and documentation are yours from the start. Managed operations is an option, not a condition.
Fixed-price PoC, production scoped to the work, operations on a monthly retainer. You get real numbers after discovery, not before.
A working PoC on your data within two weeks of signing.
Thirty minutes, no slide deck. We walk your process and tell you straight whether automation pays — including when the answer is no.
Or email us at hello@ajt-cloud.com